Shipping Policy – Wholesalers Online

We ensure fast and reliable shipping across Australia for all wholesale orders.

1. Processing Time

• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays are processed the next business day.

2. Shipping Time

• Standard delivery: 3–10 business days
• Delivery may vary based on location and courier performance.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Weight
• Size
• Delivery location

Bulk orders may incur additional freight costs.

4. Tracking

A tracking number will be emailed once your order is dispatched.

5. Delivery Attempts

If delivery is unsuccessful:

• Courier may leave a card
• You may need to pick up the parcel or arrange re-delivery

6. Damaged or Lost Parcels

If your item arrives damaged or is missing:

• Contact us within 48 hours with photos
• We will assist with a replacement or courier claim

7. International Shipping

Currently, we deliver only within Australia.