The best form of contact is Email, this way all communication is documented to avoid miscommunication, and we can answer your questions in detail and attach any specifications’ or documents related to your question or request. This minimises non-fit items or returns. However, if its urgent you can contact us directly by phone.
FREQUENTLY ASKED QUESTIONS
Last Updated on February 29, 2018
Once your order has been dispatched we are unable to remove or add to the order or modify your selection. You will have to wait for the item to be received.
You can return your order back to address: 15/18 Loyalty road, North Rock, NSW 2151.
We may need to conduct an assessment/inspection of your product to determine whether a repair, replacement or refund is appropriate. The returned product must be packaged well, in original packaging without any missing/damaged or used parts.
A tracking number is provided once payment has be made so you can track your package online. It depends which Zone or state its dispatched to from North rocks NSW.
Shipping is only available by selected calculated shipping default rate and selected company on checkout.
Yes, warranty is available varies with each manufacturer.
You can cancel your order anytime before it is dispatched. Once dispatched please return the item back to us on 15/18 Loyalty road, North Rock, NSW 2151 in orginal packaging for refund.
Once opened we may need to conduct an assessment/inspection of your product to determine whether a full refund is appropriate.
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